iPhone 3GS

Complete Dock Replacement


Part Brand
Apple Computer Company
1Yr Parts & Labor Parts & Labor

Time to Install
Up to 10 min
Black or White*
8Gb, 16Gb, Black, White


How and where can I get Complete Dock Replacement Repair Service on a iPhone 3GS?

You can get your iPhone 3GS Complete Dock Replacement Repair Service by visiting Springfield iPhone Repair in Downtown Springfield, MO (412 S Campbell in Springfield, MO). No appointment is needed for this repair. Feel free to come to our shop location during our open business hours 10A-2P and 3P-6P Monday through Friday. Repair time is up to 10 min, and comes with 1Yr Parts & Labor Parts & Labor Warranty. If you choose (and the part availability allows for) to get this item shipped, you will likely forfeit any such warranties as described. This repair service is not available for price-matching at this time.
This product either is not available for outright purchase or is available for the part only at the same rate of $50 including shipping within the contintental 48 states and invalidates any such warranties as described in the warranty description for 1Yr Parts & Labor Parts & Labor.
Fixes issues such as charging, data/sync, speakerphone, microphone and even home buttons. Corrosion damage may also occur due to water damage.

*White docks have limited availability and may incur additional costs.
Complete Bottom Dock houses the data port, microphone, speaker (for speakerphone and music), Antenna(s), and carries the signal for the Home Button to the Logic Board (Mainboard, motherboard)

Symptoms & Preventative Measures

When a Apple Computer Company iPhone 3GS needs a Complete Dock Replacement

Symptoms associated with problems in the Bottom Dock

The Complete Bottom Dock can significantly effect how the iPhone operates, not just with teh components that are on the bottom dock, but other attributes as well. Here are some of the symptoms of a damaged complete dock:

  • Microphone - Sound is muffled, garbled, quiet or mute during phone calls and voice recordings.
  • Speaker - Sound is muffled, garbled, quiet or mute during speaker-phone calls and audio playback such as music
  • Sync - iPhone will not connect to computer/ iTunes, or fails to sync once connected
  • Home Button - iPhone Home Button limited in response or fails altogether
  • Wifi & 3G/EDGE Signal Loss

How Docks (or it's components) Fail.
  • Water Damage - Peer into the dock, and underneath the flat line plastic, you will see a hole in the bottom of the metal, towards the back of the iPhone, dead center in the dock. If the iPhone has been subjected to fluid(s) the water marker will be red, otherwise it will be white. While water or other fluids might not immediately damage the dock, corrosion will, especially if it's not cleaned out and stopped from growing in time. Corrosion spreads like mold, or rust, and can significantly effect the usability of whatever it 'grows' on. This can include not just the dock, but the speaker (for speakerphone and music playback), microphone, reception issues, and home button functionality.
  • Impact Damage - Strong jarring can actually disable the microphone. A remedy *sometimes* works is to open the voice memos application and yell loudly into the microphone until you see the VU meter show peaks to the mic. While this fix does work occassionally, it is not a permanant fix, and will likely stop 'working' after some time. Proper fixing requires replacement of the bottom dock (which includes the microphone).
  • Physical Damage - Foreign Objects can cause significant damage to the bottom dock and prevent charging and syncing, and can even make an iPhone become disabled if certain PINS are crossed. This damage usually occurs when the iPhone is left in a purse where sharp objects have poked the dock station and bent pins, or when a user cleans the dock area of lint or other foreign matter. To properly clean, use extreme care and NEVER brush the top part of the pins inside the docking area. Use something like a needle with a precise point to pick out the lint or other matter, and go slow.

Preventative measures include a hard case, such as an otter box or other hard plastic case with padding inside. To prevent water damage, using a case like an otter box, you have a rubber flap that helps resist hard object and/or fluid damage through the dock, speaker and microphone ports. Keeping the iPhone in a separate pocket as other objects also helps, whether in a purse or pants pockets.

Are the 3G & 3GS complete bottom docks the same?

Yes and No. Complete Docks are not interchangable, and while some components are the same between 3G and 3GS iPhones, it is more costly to interchange those parts than it is to replace the entire assembly. View the 3G Complete Dock

Is this part an Original iPhone part?

Yes. There is a 1 Year Warranty against manufacturing defects or installation errors, including the part and labor to replace it. Please ensure that you pick up a warranty card at the time of repair. The warranty explicitly does not include any damage to the back case or cover that is cracked or broken in any way, or if there is any water damage to the iPhone, or if the iPhone was repaired by any other company. Warranty validation may require further inquiry than initial inspection.

(c) 2011 Griffin Concepts & Springfield iPhone Repair

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